1. Complete the quote questionnaire: This helps us understand your project requirements, including product type, quantity, design specifics, timeline, and budget.
2. Provide Quote: Once we receive your questionnaire, we will generate a personalized quote based on your specifications. This will include a breakdown of costs for materials, labor, and any additional services.
3. Scheduling: After you approve the quote, we'll schedule your project into our production timeline. We'll provide you with estimated start and completion dates based on our current workflow and your urgency (typical turnaround is 2-3 weeks).
4. 50% Deposit: To secure your order, a 50% deposit of the total quoted amount is required. You will receive an invoice with payment instructions.
5. Submit Your Logo/Design: Provide your artwork. If you need design assistance, we can connect you with one of our graphic artists for design and separations.
6. Design Separation and Mockup: Our graphic artist will handle the color separations, color codes and Mockup.
7. Review and Approve the Mockup Proof: You'll receive a digital proof from our system. Review this to ensure the design placement, colors, and overall look are correct. Feedback or approval must be sent back to us. Final artwork approval. After any adjustments, you'll get a final proof for approval. Once approved, no further changes can be made without additional charges.
8. Order Supplies: We'll order any necessary supplies that aren't already in stock, including specific garments, inks, etc., based on your order details.
9. Print Negatives and Burn Screen Stencils: We'll create the film positives (negatives) from your approved design. Customer Note: The screens will be exposed with a burn time of approximately 1minutes and 30 seconds for optimal detail.
10. Print Merchandise: The printing process begins. Customer Note: We're using Plastisol inks for your order to ensure a durable long-lasting soft print.
12. Package and Ship: Once printing is complete, items are inspected, folded, and packaged. We'll ship your order with tracking information provided.
13. Final Billing: An invoice for the remaining 50% of the payment plus any overages (if any) will be sent upon completion of the order. Once final payment is received your package will be shipped or delivered (where applicable).
14. Thank You Message: You'll receive a thank you email or message for choosing our services, along with an invitation to leave feedback, review or refer our services. We appreciate your business and look forward to delivering products that exceed your expectations. If you have any questions during this process, please don't hesitate to contact us.